Cancellation & Refund Policy
The terms for cancelling an enquiry, booking or service depend on the signed documents and the specific property or construction engagement.
Enquiries
There is no charge for submitting a general enquiry through this website. You may choose not to proceed after receiving a callback or property information.
Property bookings
Any booking amount, cancellation right, deduction or refund will be governed by the booking form, allotment letter, sale agreement or other written document signed for the specific property. Please read those terms before making a payment.
Construction services
For construction or renovation work, cancellation, pause, scope change and refund matters will be governed by the signed work order or construction agreement, including the stage of work completed and costs already committed.
How to request clarification
For questions about a specific transaction, contact us with the relevant property or project reference. We will review the written terms and respond with the applicable process.